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Our customer service team will be happy to assist you for eligible returns. If you received the product and wish to exchange it for another item, or you received a damaged product, directions are provided below. Only products purchased on https://www.Voceiaa.com/ can be returned.
We understand that sometimes products may not meet your expectations or arrive damaged. We're committed to making the return process as smooth as possible for our valued customers.
Important: Please ensure the product is in its original condition with all tags and packaging intact for a smooth return process.
Free Shipping Available! We offer free shipping on orders above a minimum order value of ₹699
Your package will reach your doorstep in 3-5 business days after order placement
Orders below ₹699 will have an additional charge of ₹99 at checkout
Processing Time: All orders are processed within 24-48 hours of placement (excluding weekends and holidays).
We understand that many customers prefer to pay upon delivery. That's why we offer Cash on Delivery for your convenience.
COD Fee: We offer a flat COD fee of ₹49 on all eligible orders.
Order Limit: Please note that COD is only available for orders up to ₹5,000
Any order above ₹5,000 will require a prepaid payment. All COD details will be clearly shown at checkout.
Pay safely when your order arrives at your doorstep
Choose between prepaid or COD based on your preference
We understand that plans change. You have the flexibility to cancel your order before it's shipped.
Cancellation Window: You can cancel your order anytime before it is shipped by contacting our customer care team.
Full Refund: If the cancellation is made in time, we will process a full refund to your original payment method.
Please allow 8-9 business days for the refunded amount to reflect in your account.
Simply contact our customer care team to cancel
Refunds processed within 8-9 business days
Hassle-free cancellation before shipment
At Voceiaa, we're committed to providing you with the best shopping experience. If you have any questions or concerns about our return, refund, shipping, or cancellation policies, please don't hesitate to reach out to our customer service team. We're here to help!
