You can find this on the product container itself. The Period After Opening (PAO) symbol looks like an open jar with a number inside. For example, 12M means the product is safe to use for 12 months after opening.

Yes, all Voceiaa products are certified Vegan-friendly. We do not use any animal by-products such as honey, milk, or gelatine.

No, none of our products are tested on animals. Voceiaa is 100% cruelty-free.

Yes, our products are suitable for all skin types. They are developed using balanced formulations and skin-loving ingredients.

Yes, all Voceiaa products are 100% Paraben-Free and made using natural formulations and safe preservatives.

No, our products do not contain Phthalates or Formal Dehydrates.

Most products have a shelf life of two years from the manufacturing date. Please check the back label for exact details.

You can apply lotion 3–4 times a day depending on your skin’s hydration needs.

Yes, our lotions are safe for facial use unless you have specific skin concerns that require specialized products.

You will receive an order confirmation email once your order is successfully processed.

If payment fails, please re-check your details or try another payment method. You can also contact customer support for help.

Orders can be cancelled before dispatch. Once shipped, the order can be refused and refunded excluding shipping charges.

You will receive an email and SMS notification once your order is dispatched.

Currently, Voceiaa ships only within India.

Our formulations are designed globally, while manufacturing is done in India following strict quality standards.

Yes, Voceiaa follows sustainable and responsible manufacturing practices throughout the value chain.