Welcome to Voceiaa. These Terms & Conditions govern your use of our website and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these terms.
1. General Terms
By using this website, you confirm that:
You are at least 18 years of age or accessing under parental supervision
You agree to comply with all applicable laws and regulations
Any breach of these terms may result in termination of your access
Use of the website constitutes acceptance of all policies, similar to standard e-commerce agreements where continued usage implies consent to terms.
2. Products & Services
All products listed on Voceiaa are subject to availability
We reserve the right to modify or discontinue any product without prior notice
Product colors, textures, and finishes (especially handmade items like candles or concrete décor) may slightly vary
We strive for accuracy, but we do not guarantee that product descriptions or pricing are error-free.
3. Pricing & Payments
All prices are listed in INR (₹) unless specified otherwise
Prices may change without prior notice
Payments are processed through secure third-party gateways
Voceiaa is not responsible for payment gateway failures or transaction delays
4. Orders & Cancellations
We reserve the right to accept or cancel any order at our discretion
Orders may be canceled in case of:
Incorrect pricing or product details
Suspected fraudulent activity
Stock unavailability
If payment has been made, a full refund will be initiated in such cases.
5. Shipping & Delivery
Delivery timelines are estimates and may vary due to external factors
Voceiaa is not liable for delays caused by courier partners or unforeseen circumstances
Customers must provide accurate shipping details; we are not responsible for incorrect addresses
6. Returns & Refunds
Returns are accepted only for damaged or defective products (with video proof )
Custom-made or personalized and Gifting products are non-returnable
Refunds will be processed only after the returned product has been inspected and approved. If the product is found to be used, damaged, or not in its original returnable condition, the refund will not be initiated.
(You can align this with your exact return policy)
7. Intellectual Property
All content on this website, including:
Images
Designs
Logos
Product styling is the exclusive property of Voceiaa and is protected under applicable copyright laws.
Unauthorized use, reproduction, or distribution is strictly prohibited, similar to standard IP protections followed by e-commerce brands.
8. User Conduct
You agree not to:
Use the website for any unlawful or fraudulent purpose
Upload harmful code, viruses, or malicious content
Copy or misuse website data for marketing or resale
Violation may result in legal action or account termination.
9. Limitation of Liability
Voceiaa shall not be held liable for:
Any indirect or consequential damages
Loss of data, profits, or business
Issues arising from use or misuse of products
All products are provided “as is” without warranties except as required by law.
10. Account Responsibility
If you create an account:
You are responsible for maintaining confidentiality of login details
Any activity under your account is your responsibility
Notify us immediately in case of unauthorized access
11. Changes to Terms
Voceiaa reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means acceptance of the updated terms.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall fall under the jurisdiction of the courts of [your city].
13. Contact Information
For any queries regarding these Terms:
Voceiaa
Email: [email protected]
Phone: +91- 87438 90987
